Help & Info

shipping & returns

After placing and paying for your order, we make sure the product is shipped as soon as possible. For the Netherlands and Belgium, 24-hour delivery applies. However, it may happen that the product you ordered is unexpectedly out of stock. If we cannot deliver the product within 10 days, you will receive an e-mail from us with the necessary information. You can then choose to receive the product later or cancel the order. In the case of cancellation, we will refund the amount you paid within one week. We strive to give you the best possible service and will keep you informed about the status of your order.

If you are not satisfied with the product delivered, you have the right to return it. It is important that the bottle is unopened and undamaged to be eligible for return. You must return your product to the address below within 7 days of delivery. This allows us to process the return smoothly and provide you with the best possible service. For more detailed information about our return policy, please refer to our terms and conditions. 

Returns to:
Fulfilment nl
Attn: Returns Unique Equine Supplement
Bijsterhuizen 2511
6604 LM Wijchen
Netherlands